Refund policy

Returns and exchanges are not accepted for online orders and/or retail store purchases once the item(s) leave our facility.

Due to the nature of the food product we sell, we are unable to accept returns. 

For non-return related refund or adjustment questions related to your online order, please email customercare@bridgewaterchocolate.com or give us a call at 203-775-2286.

We thank you for the understanding in this matter.